x bajje's commitment to responsible gaming
Sports betting and casino games are a form of entertainment — but that entertainment is only worthwhile when enjoyed in a controlled and mindful way. x bajje believes every player should know their limits and play within them.
Keep gaming fun
We work to ensure your experience on the x bajje platform is always positive. Betting and casino games are a form of entertainment — treating them as a reliable source of income or continuing to play in hopes of recovering lost money is not healthy. Our request to every player: set a budget, take breaks, and spend time with family.
Under our Terms and Conditions, no one under the age of 21 may open an account or place bets on this platform. We enforce this rule strictly and take steps to verify age in suspicious cases.
Before you play, ask yourself a few key questions: Am I playing with money I have already lost in mind? Am I hiding my betting from family or work? Am I spending more than my set budget? If the answer to any of these is "yes", pause and contact our support team.
Remember:
Betting is always for entertainment. Losing is normal — it is part of the game. Never bet more than you can afford.
You will find more questions and answers about responsible gaming in our FAQ.
Self-control tools
x bajje offers several practical features to help you play mindfully. These can be activated directly from account settings or through live chat.
Daily / Weekly Deposit Limit
Set your own maximum limit on how much you deposit within a given period. Once set, the limit takes effect immediately.
Session Time Limit
Decide in advance how long you will play each day. When the set time is up, the system will automatically alert you.
Cooling-Off Period
Temporarily close your account for a set number of days. During this time, logging in or placing bets will not be possible.
Self-Exclusion
Fully deactivate your account through long-term self-exclusion. Once active, it cannot be reactivated before the set period ends.
Betting History Review
View a summary of your transactions and bets from the past 30, 60, or 90 days. Stay aware of your own habits.
Direct Support Team
Contact our team via 24/7 live chat or email to activate any tool or get help with your account.
When to seek help
When betting shifts from entertainment to a problem, certain signs usually become clear. If you notice any of the signs below in yourself, talk to someone you trust.
- You keep betting to recover lost money and the losses keep growing.
- You are hiding your betting habit from family, friends, or colleagues.
- You feel restless, irritable, or anxious when you are not playing.
- You are borrowing money or dipping into savings to bet.
- Betting is disrupting your daily routine, sleep, or eating.
- You have tried to stop but keep failing.
Remember —
These signs are not a sign of weakness, but of awareness. Asking for help takes courage.
Talk to a family member or a trusted friend. You can also see a professional mental health counsellor — they provide support in complete confidence.
Ways to get help
You are not alone. Choose any of the options below — for yourself, or for someone you know.
x bajje Live Chat
Get support in Bengali and English, 24 hours a day, 7 days a week. Contact our team directly to set up self-exclusion or limits.
Contact by Email
Write to our support email — in Bengali or English. You can request help while keeping your identity confidential.
Family and Friends
Talk to a trusted family member or close friend. They can help you most in finding your way back.
Professional Counsellor
A mental health specialist or counsellor can offer effective guidance on overcoming gambling addiction — in complete confidence.
The 21+ age requirement
x bajje is only for adults — that is, those aged 21 or above. During account creation and the verification process, we make sure the platform is not accessible to minors.
If there is a minor in your household, use password protection on your device and keep your account details private.
Under our Privacy Policy, all account information is kept secure and is not shared with third parties.
x bajje's commitments
- Age verification is mandatory for every account.
- Self-control tools are always available for free and take effect immediately.
- Self-exclusion requests are processed as quickly as possible.
- The support team is active 24/7 in Bengali and English.
- Accounts of players showing problematic behaviour are identified and necessary action is taken.
- Players' personal information and betting history are completely confidential.
Request to set limits
Fill in the form below — our support team will take action on your account within 24 hours.